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Terms & Conditions

Terms & Conditions:

 

Event Cinemas:

GENERAL TERMS & CONDITIONS EVENT CINEMAS PRIVACY POLICY
   
CONDITIONS OF SALE  

 

 

Cine Buzz Rewards:

CINE BUZZ TERMS & CONDITIONS cine buzz PRIVACY POLICY
   

 

 

Promotions & Campaigns:

MET OPERA TERMS & CONDITIONS  
   

 

 

 

Event Cinemas Terms of Use

 

This Site
The Greater Union Organisation Pty Ltd (ACN 000 024 439) (the Company) operates this Site and these Terms of Use (including the Conditions of Saltee) govern your use of this Site. In these Terms of Use the Cinemas includes Event Cinemas, Greater Union and Birch Carroll & Coyle branded cinemas as well as other cinemas which are operated by the Company or its related bodies corporate and accessible through this Site.

Use of this Site
By accessing this Site, irrespective of the method or platform by which you access and use this Site, you irrevocably agree to be bound by these Terms of Use including the Conditions of Sale.

Children under the age of 16 may not purchase any product or service from this Site and must obtain the permission and assistance of their parent or guardian to do this. You warrant that your use of this Site complies with all applicable laws and these Terms of Use and you unconditionally indemnify the Company for any breach of this. The Company reserves the right to deny access to this Site for any conduct that in its discretion it believes is unlawful or breaches these Terms of Use.

In using this Site, you must not:
Use any of the content on this Site (including movie session times) for commercial purposes or gain or to establish or operate your own product or offering;
Data mine, scrape or conduct automated searches on this Site or any information contained on it (including, for example, by using spiders or robots).
Disrupt the operation or security of this Site or any accounts, servers, or networks connected or accessible through this Site;
Use this Site in a way that may harass, annoy or disrupt any third person, including a third person who may receive messages as a result of your use of this Site;
Submit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any material constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise breaches any applicable law;
Submit any material of any kind which infringes the rights of any other person, including material which is an invasion of any privacy rights, which is protected by copyright, trade mark or any other intellectual property right without first obtaining the permission of the owner or relevant right holder;
Submit any material of any kind which contains a virus or other harmful component;
Delete any author attribution, legal notices, or proprietary designations or labels in any material that is submitted;
Modify or delete any content on this Site or add any content to this Site; or
Attempt to gain unauthorised access to any part of this Site.
The Company reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which breach any applicable or relevant law.

Conditions of Sale
If you purchase any product or service through this Site, you agree to be bound by the Company’s Conditions of Sale.

Privacy Policy
The Company respects your right to privacy and has policies and procedures in place to ensure that all personal information collected by the Company is handled sensitively, securely and in accordance with regulatory requirements. The Company’s Privacy Policy is available at www.eventcinemas.com.au/privacy. By using this Site or by purchasing any products or services from this Site, or by submitting any information to this Site, you agree to the collection and use by the Company of your personal information in accordance with the Company’s Privacy Policy.

Member Programs
The Company has a number of member programs and clubs including CINE BUZZ which you may choose to join. By joining any of these member programs or clubs you agree that you have reviewed and are bound by the applicable terms and conditions of each program and club.

Competitions
From time to time, the Company will run competitions on this Site and you agree to review and be bound by the terms and conditions of each competition you enter.

Advertising and Other Links
This Site may contain links to third party controlled websites (Linked Websites) including for advertising which unless expressly stated on those Linked Websites are not controlled by the Company. The Company is not responsible for the content, nor does the Company warrant the accuracy of the content on Linked Websites and you agree that your use of Linked Websites and the content contained is entirely at your own risk. You also agree that the Company is not liable or responsible for any goods or services provided by third parties that operate Linked Websites.

Discount Vouchers and other Promotional Offers
From time to time, discount vouchers and other promotional offers (Offers) may be available on this Site. You acknowledge that these may not be able to be used at all the Cinemas and your use of these Offers is subject to availability of the goods or services offered as well as any other additional conditions attached to the Offers.

Session Times and Details
This Site contains movie session times and details for the Cinemas which are regularly updated and subject to change and may change from time to time. The Company does not guarantee the accuracy of the movie session times and details but will use its reasonable efforts to keep the details accurate.

Cinema Complex Information
This Site may contain Cinema complex information such as Cinema trading hours and availability of parking for individual Cinemas which the Company understands is correct at the time of posting however is subject to change. The Company does not guarantee the accuracy of the Cinema complex information but will use its reasonable efforts to keep the details accurate.

Intellectual Property Rights

As between you and the Company, you agree that all intellectual property rights (including trade marks, logos, brands, graphics, images, text, software, computer programs, film clips, videos and other media) displayed on or relating to this Site are owned by the Company (or its licensors, sponsors, suppliers or related bodies corporate).  Apart  from the personal, non-commercial use of the content of this Site, you must not do any of the following unless you have received the prior written permission of the Company:

 

i.      reproduce, reformat, reuse, transmit (including broadcast), communicate, adapt, distribute, sell, modify, store in a retrieval system or publish or otherwise use any of                 the material on this Site (including without limitation any underlying source code, movie session times or other data);

ii.      use any of the content on this Site (including movie session times) for commercial purposes or gain or to establish or operate your own product or offering;

iii.      data mine, scrape or conduct automated searches on this Site or any information contained on it (including, for example, by using spiders or robots);

iv.      interfere with, or attempt to interfere with, the proper working of this Site, (including, for example, by making excessive traffic demands on this website);

v.      reproduce the Company’s trade marks or logos on another website;

vi.      create a hyperlink to this Site.

 

Material You Upload onto Site
For any material you upload onto this Site or submit to the Company through this Site including on forums or participation in competitions or film reviews, you warrant that you are the owner of this material or have obtained all necessary licences to use this material and that your use of this material complies with all applicable laws, for instance the material will not defame or vilify any person. You grant the Company a perpetual, irrevocable and royalty free licence to use this material for the purposes it was provided to the Company and consent to any acts by the Company which would otherwise be an infringement of your moral rights.


Severability
If any part of these Terms of Use is held to be illegal or unenforceable by a court of law, you agree to allow the Company to amend that part to the minimum extent necessary to make that part legal and enforceable. If that is not possible, that part will be severed from the Terms of Use with all other parts remaining in full force and effect.

Security and Anti-Fraud Measures
From time to time the Company may use techniques designed to identify fraudulent activities on this Site. You agree to cooperate with such efforts as the Company in its discretion deem necessary and further agree that if you or any others acting on your behalf are suspected of fraud or any other breach of these Terms of Use, the Company may immediately terminate your right to access and use this Site.

Cookies
The Company uses cookie and other technology to track your use of this Site and to enhance your online experience. You can disable cookies via your browser settings.

Supply of Alcohol
Certain Cinemas are licensed to serve alcoholic beverages. The Company supports the responsible service of alcohol. The Company reserves the right to check the identification of any customer who wishes to purchase alcoholic beverages at the Cinemas.

Limitation of Liability
You acknowledge and agree that unless required by law, and without limiting the Australian Consumer Law or the Consumer Guarantees, this Site and its content is provided “as is” without warranties of any kind, express or implied. You also acknowledge that you use this Site and the material contained on this Site at your own risk and to the extent permitted by law, you agree that the Company (including its related bodies corporate and affiliates), its directors, officers, employees and agents exclude all liability to you or any other person including for any consequential loss or damage including indirect, incidental or special damages, or loss of business or profits, which results from your use or access of this Site and the material contained on it.

Amendment
The Company may amend these Terms of Use including the Conditions of Sale from time to time in its absolute discretion and you agree to be bound by that variation from when it appears on this Site. You understand and agree that if you use the Site after the date on which the Terms of Use have changed, the Company will treat your use as acceptance of the updated Terms of Use.

Governing Law
The Terms of Use are governed by the laws of New South Wales, Australia and you submit to the exclusive jurisdiction of the courts of New South Wales, Australia.


Complaints and Dispute Resolution
If you have a complaint about these Terms of Use including the Conditions of Sale, please contact us at contactus@eventcinemas.com.au

 

 

 

Event Cinemas Conditions of Sale

 

Purchase of Products or Services from this Site
Your purchase of any product or service on this Site forms a legally binding agreement between you and The Greater Union Organisation Pty Ltd (ACN 000 024 439) (the Company) on these Conditions of Sale in addition to the Terms of Use. You also agree to be liable for any breaches of the Conditions of Sale by individuals using products or services purchased by you on this Site. Children under the age of 16 may not purchase any product or service from this Site and must obtain the permission and assistance of their parent or guardian to do this.


 

Classification
You acknowledge the Company’s right to enforce film classification requirements set by the Australian Classification Board and you will not purchase tickets that you (and any persons on whose behalf you purchase tickets) are not legally entitled to see, for instance if you are under 15 you cannot purchase and use tickets for a film classified M15+. The Company reserves the right to insist that you provide suitable identification depending on a film’s classification.


 

Cinema Specific Policies
Each Cinema of the Company has specific house polices such as Responsible Service of Alcohol and may have other conditions of entry that apply from time to time. These are made available at each Cinema and you agree to be bound by these. Cameras, audio and video recorders are not permitted inside any Cinema.


 

Personal Information and Payment System
In addition to the collection of personal information as set out in the Company’s Privacy Policy, you consent to National Australia Bank Limited (ABN 12 004 044 937)(NAB) collecting your personal information to process payments made by you on this Site through its NAB Transact service. NAB is contactable through its website www.nab.com.au and you have a right to request NAB to access any personal information NAB has collected relating to you.
Your payment and credit card details submitted using this Site are fully encrypted through industry standard secure software server technology. The Company recommends that you check the Verisign certificate at the time of any purchase to confirm this measure has been taken. If you suspect that unauthorised use of your credit card has occurred as a result of a purchase from this Site, you should notify your credit card provider immediately in accordance with its reporting rules and procedures. 


 

No Free List
The Company may impose a “no free list” or “no free tickets” restriction (NFL) to certain films and screenings in its discretion. NFL is a restriction imposed for selected films and screenings upon their release. It means that no special complimentary coupons, discounts or offers are valid for use on that specific film or screening until the restriction has been lifted. Generally, the NFL restriction will last only 1-2 weeks after a film’s release, although there are exceptions.


 

Concessions
Where you purchase concession tickets online, suitable identification must be provided at the Cinema. 


 

Online Fees
The purchasing of products and services may be subject to booking, credit card and other fees. All tickets purchased through this Site will be subject to a booking fee per standard, Vmax or Gold Class ticket booked unless otherwise specified. The Company reserves the right to vary the amount of this booking fee from time to time, as specified in the ticket purchasing process.


 

Additional Charges
Additional charges may apply for 3D films and for the purchase of 3D glasses and as otherwise notified by the Company.


 

Times and Session Details
Times and session details in relation to tickets purchased thought this Site are subject to change without notice.


 

Cinema Complex Information
This Site may contain Cinema complex information such as Cinema trading hours and availability of parking for individual Cinemas which the Company understands is correct at the time of posting however is subject to change. The Company does not guarantee the accuracy of the Cinema complex information but will use its reasonable efforts to keep the details accurate.


 

Refund and Return Policy
To the extent permitted by law, and without limiting the application of Australian Consumer Law and the Consumer Guarantees, the Company’s liability to you in connection with the purchase or use of any products or services obtained from this Site is limited to either:

     (a) replacement of those products or services; or 
     (b) a refund of the cost of purchase of those products and services.

 

Refunds or exchanges are not available where you simply change your mind, or where you have mistakenly purchased the wrong ticket or where you do not have a receipt for the products or services.

 

To the extent permitted by law:
     (a) The Company (including its related bodies corporate and affiliates), its directors, officers, employees and agents exclude all liability to you and any other persons who              use a product or service you have purchased from this Site including liability for any consequential loss or damage, indirect, incidental, special damages, or loss of          

           business or profits; and

     (b) you agree that the Company may retain any booking fees or other incidental costs such as postage incurred in issuing a refund.
          This clause does not amend or limit the operation of clause 17 of the Terms of Use, Limitation of Liability (clause 17). 


 

Alcoholic Beverages
Where your purchase from this Site includes a purchase of any alcoholic beverage, you warrant that you are over 18 years of age and legally entitled to purchase this product. If you are purchasing this product on behalf of someone else, the recipient must also be over 18 years of age. You or the product recipient must supply suitable photographic proof of age evidence at the point of supply at the Cinema on request by the Company. If this cannot be presented, the Company is entitled to refuse to supply the alcoholic beverage with no further compensation to you.


 

GST
GST applies to the purchase of products and services from this Site and will be charged at the time of purchase. 


 

Force Majeure
The Company’s obligations to you will be suspended for the period in which the Company is affected by any event beyond its reasonable control which shall include without limitation an act of God, fire, flood or other extreme weather event, natural disaster, strike, electricity, power or communications failure, shortage or unavailability of products or services or a change in applicable law.


 

No Re-Sale or Promotional Use
Products or services obtained from this Site (including vouchers) may not be re-sold for commercial or promotional purposes, bundled with other goods and services or used for promotional purposes without the Company’s prior written consent.


 

Terms of Use
These Conditions of Sale form part of the Terms of Use and clauses in the Terms of Use apply in the Conditions of Sale as the context requires. If there is any contradiction between the Conditions of Sale and the Terms of Use, then the Terms of Use shall take precedence.

 

 

 

 

Cine Buzz Club Terms and Conditions.

Cine Buzz Club Terms and Conditions.

Including Cine Buzz for Crew, Cine Buzz for Students and Cine Buzz for Seniors.

 

1. Introduction:

 

1.1 These Terms and Conditions are for the Cine Buzz Rewards Program. Your participation in 

the Program will be governed by these Terms and Conditions. They are intended to protect both 

Members and the Program Operator. It is a Member’s responsibility to read and understand them. 

We ask that you read them carefully.

 

1.2 Use of your Membership Card or Membership Number signifies your acceptance of the current 

Terms and Conditions of the Program.

 

1.3 These Terms and Conditions are effective as at 1 July 2014. These Terms and Conditions, 

including any Benefits of the Program, may be amended from time to time by the Program 

Operator at its sole discretion. Members should refer to cinebuzz.com.au for the current Terms and 

Conditions.

 

1.4 Every Member is subject to these Terms and Conditions.

 

2. Definitions:

In these Terms and Conditions, the following words and expressions shall have the meanings as 

defined below unless the context otherwise requires:

 - 'Benefits' means benefits offered under the Program to Members.

 - 'Card' means a card issued by the Program Operator to identify the Member as a participant of the 

Program and to enable a Member to utilise the benefits and privileges of the Program.

 - 'Cine Buzz Rewards' means the cinema loyalty program operated by the Program Operator.

 - 'Cine Buzz Rewards Crew' means a person who qualifies as a Cine Buzz Rewards Crew Member for 

the time being. For details please see cinebuzzcrew.com.au

 - 'Cine Buzz Rewards for Seniors' means a person who qualifies as a Cine Buzz Rewards for Seniors 

Member. For details please see cinebuzz.com.au

 - 'Cine Buzz Rewards for Students' means a person who qualifies as a Cine Buzz Rewards for 

Students Member. For details please see cinebuzz.com.au

 - 'Cine Buzz Rewards VIP Member' means a Member who has qualified for the VIP membership tier 

and so is entitled to additional Benefits as set out in these Terms and Conditions.

 - 'Cinemas' means cinemas operated by The Greater Union Organisation Pty Ltd or its related bodies 

corporate in Australia including cinemas branded Event Cinemas, Greater Union or Birch 

Carroll & Coyle.

 - 'Free Movie Ticket' provides for the Member to receive a complimentary movie ticket at no cost, 

subject to availability, at a Participating Cinema.

 - 'Gold Class Session' means any session screened in a Gold Class auditorium at a Participating 

Cinema, where Gold Class pricing applies.

 - 'Member' means a person who has been admitted by the Program Operator as a participant in the 

Program and is being recognised by the Program Operator as a participant for the time 

being.

 - 'Membership' means membership of the Program by a Member.

 - 'Membership Number' means the number shown on the Member’s Membership Card or when the 

Member logs onto their home page online or via mobile app.

 - 'Membership Tier' means the tier of Membership the Member is qualified to. This is either a base 

tier or VIP tier membership.

 - 'Membership Type' means the type of Membership the Member holds. This is either a Cine Buzz 

Rewards Crew Membership, a general Cine Buzz Rewards Membership, a Cine Buzz Rewards for 

Students Membership or a Cine Buzz Rewards for Seniors Membership.

 - 'Participating Cinema' means the Cinemas designated by the Program Operator from time to time 

as 'Participating Cinemas' for the purpose of the Program. For a list of current Participating Cinemas 

please see cinebuzz.com.au

 - 'Program' means the Cine Buzz Rewards Program.

 - 'Program Operator' means The Greater Union Organisation Pty Ltd.

 - 'Program Partner' means an entity with which Program Operator has entered into an agreement to 

provide goods and/or services to Program Members.

 - 'Reward Points' means points earned as part of the Program that can be redeemed for a Free 

Movie Ticket. For the sake of clarity it is noted that Reward Points are totally different to 

Status Credits that can be earned in the Program. Rewards Points are not relevant to tier status 

assessment in the Program.

 - 'Seniors' means a Member who has been approved by the Program Operator as a Cine Buzz 

Rewards for Seniors Member of the Program for the time being.

 - 'Standard Session' means any session excluding Gold Class, Vmax, Silverscreen, Movie Marathons, 

3D sessions or any other screening or program determined by the Program Operator to be a special 

event.

 - 'Status Credits' means the credits earned by a Member that counts towards their tier status 

assessment. For the sake of clarity it is noted that Status Credits are totally different to Reward 

Points. Status Credits cannot be redeemed for a Free Movie Ticket.

 - 'Students' means a Member who has been approved by the Program Operator as a Cine Buzz for 

Student Member of the Program for the time being.

 - 'Terms and Conditions' means these terms and conditions of the Program and any changes to 

these terms and conditions as may be made by the Program Operator from time to time, at its 

sole discretion.

 - 'VIP Member' means a Member who qualifies to the VIP Cine Buzz Rewards tier of Membership at 

that particular time.

 - 'Vmax session' means any session screened in a Vmax auditorium at a Participating Cinema, where 

Vmax pricing applies.

 - '3D' session, means any session at a Participating Cinema advertised as a 3D session

 

3. Types of Membership

There are four types of Membership available that you may be eligible for:

Cine Buzz Rewards Member; or

Cine Buzz Rewards Crew; or

Cine Buzz for Students Member; or

Cine Buzz for Seniors Member.

 

3.1: Cine Buzz Rewards

A person who is a Member, but is not enrolled to be a Cine Buzz Crew, Cine Buzz Rewards for 

Students or Cine Buzz Rewards for Seniors Member will be a Member of the general Cine Buzz 

Rewards Program.

 

3.2: Cine Buzz Rewards Crew

A person who is eligible for a Cine Buzz Rewards Crew Membership as set out in the Criteria for 

Membership below will be a Cine Buzz Rewards Crew Member for the time being and be entitled to 

additional Benefits under the Program. For details please see cinebuzzcrew.com.au.

 

3.3: Cine Buzz Rewards for Students

A person who is eligible for a Cine Buzz Rewards for Students Membership as set out in the Criteria 

for Membership below will be a Cine Buzz Rewards for Students Member for the time being and be 

entitled to additional Benefits under the Program. For full details of Cine Buzz Rewards for Students 

please see cinebuzz.com.au.

 

3.4: Cine Buzz Rewards for Seniors

A person who is eligible for a Cine Buzz Rewards for Seniors Membership as set out in the Criteria 

for Membership below will be a Cine Buzz Rewards for Seniors Member and be entitled to 

additional Benefits under the Program. For full details of Cine Buzz Rewards for Seniors please see 

cinebuzz.com.au.

 

4. Membership Tiers:

There are two tiers of Membership available that a Member may be eligible for:

Cine Buzz Rewards Member; or

Cine Buzz Rewards VIP Member. 

Any Member who is not a VIP Tier Member is a standard Cine Buzz Rewards tier member.

A Member will be a Cine Buzz Rewards VIP Member for the time being if they meet the criteria for 

Cine Buzz Rewards VIP Membership as set out below.

 

5. Membership cost:

Membership of the Program is free of charge

 

6. Membership:

 

6.1: General Criteria

A person can hold a Membership if that person meets each of the following criteria:

 (a) The Program Operator has approved the person’s Membership application at its sole 

discretion;

 (b) The person must be a resident of Australia;

 (c) To be a Member of the general Cine Buzz Rewards program the applicant must be between 

the ages of 15 to 59 inclusive:

 Those aged 3 and up to 14 may join the Cine Buzz Rewards Crew Program

 Those aged 60 years and over may join the Cine Buzz Rewards for Seniors Program;

 (d) Membership can only be held by an individual. Membership is not open to families, groups, 

companies, trusts, partnerships, other entities, government departments or agencies. 

Individual employees of a corporation or other entity can be enrolled as individual members;

 (e) The person must provide and maintain details of a valid email address for their Membership 

at the time of joining and for their period of Membership and agree to receive 

membership information emails from time to time. Members of the one household may share the 

same email address.

 

6.2: Criteria for Cine Buzz Rewards Crew Membership

A person can hold a Cine Buzz Rewards Crew Membership if that person meets each of the following 

additional criteria:

 (a) The person must be in the age range of 3 to 14 years of age inclusive; and

 (b) The parent or guardian of the child must complete the on-line application form at 

cinebuzz.com.au for the child and as part of that process the parent or guardian must 

provide their email address and other information as the contact point for communication to the 

child Member and the parent or guardian must also acknowledge their approval for 

the child to join as part of the application process.

 

6.3: Criteria for Cine Buzz Rewards for Students Membership

A person can hold a Cine Buzz Rewards for Students Membership if that person meets the following 

additional criteria:

 (a) The person must be an enrolled student at an education institution or equivalent as assessed 

by the Program Operator and be able to show a student card each time they attend the 

cinema if requested by staff of the Program Operator.

 

6.4: Criteria for Cine Buzz Rewards for Seniors Membership

A person can hold a Cine Buzz Rewards for Seniors Membership if that person meets the following 

additional criteria:

 (a) The person must be 60 years of age or over.

 

6.5 Criteria for different tiers of Membership: 

 

6.5.1: All Members will fall into one of two tiers within the Program. Either:

 (a) Cine Buzz Rewards Tier: At time of joining all Members initially enter the Program as a Cine 

Buzz Rewards Member. They will retain that level of Membership until either, (i) they 

qualify for a higher Membership tier, (ii) they terminate their Membership, or (iii) the Program 

Operators terminate their Membership; OR

 (b) Cine Buzz Rewards VIP Tier: To become a Cine Buzz Rewards VIP Member, an individual must 

earn a certain number of Status Credits in a rolling 12 month period as specified by the Program 

Operator. Once a Member becomes a Cine Buzz Rewards VIP Member they will retain that status 

for 12 months from the end of the month they qualify. At the end of the 12 months their tier status 

will be re-assessed. To maintain the status of a Cine Buzz Rewards VIP Member they must continue 

to earn a certain number of Status Credits in the subsequent rolling 12 months as specified by the 

Program Operator. Please see cinebuzz.com.au for details regarding the number of Status Credits to 

either attain or retain Cine Buzz Rewards VIP Membership status. 

 

6.5.2: Earning Status Credits for tier assessment

Members will earn Status Credits for a maximum of one paid ticket per session where the purchased 

ticket is used by the Member and the Member’s Membership Number is recorded against the ticket 

purchase. 

Members will earn Status Credits according to the type of session they purchase a ticket for, with 

different Status Credits earned for each of a Standard Session, a Vmax Session and a Gold Class 

Session. Please see cinebuzz.com.au for details regarding the number of Status Credits currently 

earned by session type.

Status Credits are not earned on a Free Movie Ticket.

Status Credits are earned by the individual Member and cannot be transferred or pooled with other 

Members.

Status Credits expire at the end of the month on the 1 year anniversary of the month they were 

earned.

 

7. Membership Card 

 

7.1 The Program has its own distinctive Membership Cards. There are separate distinctive 

Membership cards for:

 (a) Cine Buzz Rewards Crew Members

 (b) General Cine Buzz Rewards Members 

 - With a separate card for general Cine Buzz Rewards VIP Members

 (c) Cine Buzz Rewards for Seniors Members 

 - With a separate card for Cine Buzz Rewards for Seniors VIP Members 

Cine Buzz Rewards for Student Members have a standard Cine Buzz card as used by general Cine 

Buzz Rewards Members, with the Program’s system providing information to the Members online 

and in-cinema to cinema staff as to their eligibility for Cine Buzz Rewards for Student benefits at any 

particular time.

 

7.2 VIP Membership Cards have a member since date on them. Regardless of whether the member 

is downgraded from Cine Buzz VIP to standard membership they can to continue to use their Cine 

Buzz VIP card. 

 

7.3 If a base tier Cine Buzz Rewards Member meets the criteria at any time to move to VIP 

Membership tier status, the Member will be issued with a new VIP Membership Card for which they 

now qualify. 

 

7.4 The Member’s existing balance of Reward Points is retained if and when a Member changes 

status from any one tier to another.

 

7.5 Members should keep their Card secure.

 

7.6 The Card is not transferable and must not be given to other individuals to secure benefits from 

the Program.

 

7.7 The Membership Card should be presented at the point of sale when making any purchase.

 

7.8 If a Membership Card is lost or stolen the Member must immediately advise the Program 

Operator. In the first instance the Program Operator will replace the Membership Card. Thereafter 

the Member may be charged a replacement fee of $10 at the Program Operator’s discretion.

 

7.9 The Program Operator shall be entitled to assume that any person that purports to be a Member 

and provides (whether in person or through any electronic, telecommunications or other media) 

the Membership Card or Membership Number to the Program Operator is in fact the Member. The 

Program Operator shall be entitled to reveal to any such person any and all information relating to 

their Membership and Membership bookings, and treat and act on any request of such a person 

with respect to any other matter regarding the Program without taking any further steps to verify 

the identity of the person

 

8. Period and Form of Membership

The Period of Membership of the Program is from the date of enrolment until terminated by either 

the Member or the Program Operator.

A Cine Buzz Rewards Crew Member will automatically become a general Cine Buzz Rewards Member 

when they reach the age of 15.

A general Cine Buzz Rewards Member will automatically become a Cine Buzz Rewards for Seniors 

Member when they reach the age of 60.

A Cine Buzz Rewards for Students Member will be required to provide student identification that 

is acceptable to the Program Operator each year to retain their Cine Buzz Rewards for Student 

Membership. Otherwise they will automatically be migrated after that year to a general Cine 

Buzz Rewards Membership unless or until they subsequently provide student identification that is 

acceptable to the Program Operator.

 

9. Activation of Membership

 

9.1 Members who join the Program online or via mobile app will be allocated, while enrolling online 

or via mobile app, a temporary online version of a Membership Card and associated details. From 

that point, their Membership is active and may be used, including the ability to both earn and 

redeem Reward Points. Members who have joined online or via mobile app should collect their 

actual Membership Card when they next attend any Participating Cinema. To do so they need to 

print off from their online Membership homepage a copy of their online membership card. They 

should present this print off to staff in cinema who in turn will scan the document and provide them 

with their actual Membership Card.

 

9.2 Members who join the Program in cinema will be provided a permanent Membership Card 

with a Membership Number at that time. The Member can earn Reward Points from that time. 

However, for the Member to complete enrolment and fully activate their Membership, they must 

go online at cinebuzz.com.au and provide details to complete their enrolment. In the case of the 

activation of enrolment for a Cine Buzz Rewards Crew Member, this enrolment must be completed 

by the parent or guardian of the person being enrolled. Once that process is completed, Reward 

Points can be redeemed as set out in these Terms and Conditions.

 

10. Program Benefits

 

10.1 No Guarantee

The Program Operator does not guarantee or warrant that any or all of the Benefits or privileges 

of the Program will be available at all times. The Program Operator reserves the right to change, 

modify, limit or cancel any of the Program Benefits at any time. This includes increasing or 

decreasing any requirements for a reward, changing the value of rewards or limiting the availability 

of rewards. This also includes changing the list of Participating Cinemas.

 

10.2 Earning Reward Points

Members will earn Reward Points on one paid ticket per session. A ticket purchased by a Member 

must be used by that Member.

The number of Reward Points earned will vary depending on the session type the Member has 

purchased and the Member’s tier of Membership. Please see cinebuzz.com.au for details of the 

number of Rewards Points that will be earned by session type and according to a Member’s 

Membership tier status. Complimentary tickets do not earn Reward Points.

The Program Operator may offer bonus points for any particular movie, session, cinema or any 

combination thereof.

A Member can only earn a maximum of 1700 Reward Points on any calendar day.

Points earned through purchasing tickets may not be credited to the Member’s account until up to 

24 hours after the session in which they were earned.

Points cannot be transferred to another Member and cannot be redeemed for cash.

 

10.3 Redeeming Reward Points

Members can redeem Reward Points for Free Movie Tickets. The number of Reward Points needed 

will vary depending on the Membership type and the session type the Member is redeeming the 

ticket for. Please see cinebuzz.com.au for details of the number of Rewards Points that are required 

to redeem a Free Movie Ticket.

The Program Operator may, at its sole discretion from time to time, offer a reduced points 

redemption requirement for any particular movie, session, cinema, member type or any 

combination thereof.

Reward Points will be removed from the Member’s account at the time of booking a redemption 

ticket but may not appear as removed until up to 24 hours after the session in which they were 

redeemed.

Free Movie Tickets for redemption may not be available for all sessions. Where Free Movie Tickets 

are available for redemption, the number available for redemption in each session is limited and 

once these have been used others will not be made available for redemption.

Members may be able to redeem Reward Points for items other than Free Movie Tickets at certain 

times as specified by the Program Operator. 

Reward Points redemption of Free Movie Tickets must be booked online or via mobile app at 

cinebuzz.com.au.

 

10.4 Reward Points expiry

Reward Points remain valid and can be used for a period of up to 12 months after the date they 

were earned. Reward Points earned more than 12 months previously will automatically expire.

 

10.5 Flash Promotions and offers

Members who have their Membership Card scanned or buy tickets online may go into the draw to 

ad-hoc competitions or receive ad-hoc discounts, offers and rewards. Members are subject to the 

terms & conditions of such offers.

 

10.6 Screenings

Members may be eligible to attend special screenings only available to Program Members, or 

available to Members at a reduced price. Members may be required to present their Membership 

Card at such sessions as proof of Membership. Membership does not guarantee entry to these 

screenings and are only available while tickets last.

 

10.7 Program Partners

The Program may include Benefits to Members from time to time that are offered by third party 

Program Partners. These offers are accepted by the Program Operator in good faith as to the 

appropriateness of the offer for Members and the ability of the Program Partner to deliver in 

accordance with any offer they make. The Program Operator accepts no responsibility or liability 

whatsoever with regard to any offers or Benefits provided to Members by Program Partners or any 

matter or dispute that may arise between the Member and a Program Partner in relation to any 

offer or Benefit that a third party has made through the Program.

 

10.8 Additional Cine Buzz Rewards Crew Member Benefits

Each Cine Buzz Rewards Crew Member may receive additional Member Benefits when attending 

Participating Cinemas or participating in other offers or promotions by the Program Operator. 

These may include special Cine Buzz Rewards Crew Member pricing to certain sessions. Please 

see cinebuzzcrew.com.au for details applicable at any point of time for Cine Buzz Rewards Crew 

Members.

 

10.9 Additional Cine Buzz Rewards for Students Member Benefits

Each Cine Buzz Rewards for Students Member may receive additional Member Benefits when 

attending Participating Cinemas or participating in other offers or promotions by the Program 

Operator. This may include special pricing to certain sessions. Please see cinebuzz.com.au for details 

applicable at any point of time for Cine Buzz Rewards for Students Members.

 

10.10 Additional Cine Buzz Rewards for Seniors Member Benefits

Each Cine Buzz Rewards for Seniors Member may receive additional Member Benefits when 

attending Participating Cinemas or participating in other offers or promotions by the Program 

Operator. These may include special pricing to certain sessions. Please see cinebuzz.com.au for 

details applicable at any point of time for Cine Buzz Rewards for Seniors Members.

 

10.11 Additional VIP Member Benefits

Cine Buzz Rewards VIP Members may receive additional Member Benefits when attending 

Participating Cinemas or participating in other offers or promotions by the Program Operator. 

These may include benefits such as special pricing to certain sessions, increased points earning 

rates, decreased points redemption rates, access to special events or other benefits. Please see 

cinebuzz.com.au for details applicable at any point of time for VIP members

 

11. Required methods of cinema bookings to receive Program Benefits

 

11.1 In order to ensure that Member bookings can be tracked to deliver Program Benefits, Members 

must log in to their accounts when making paid ticket bookings either online or via mobile App, 

or scan/present their Membership Card to the cashier at the beginning of the transaction when 

purchasing in cinema.

 

11.2 Reward Points redemption of Free Movie Tickets must be booked online, via mobile app at 

cinebuzz.com.au or in cinema. Members must sign into their online account and follow the prompts 

associated with online redemption bookings.

 

12. Termination and Liability

 

12.1 If in the Program Operator’s reasonable opinion, a Member is using their Membership in an 

abusive or fraudulent way, has failed to comply with these Terms and Conditions, has committed an 

unlawful act or causes wilful damage to the Program Operator’s property, the Program Operator has 

the right to:

 (a) immediately terminate their Membership;

 (b) suspend their Membership temporarily until further notice;

 (c) reverse or cancel any Reward Points and or other Program Benefits that a Member has 

accrued; and/or

 (d) refuse to honour the redemption of any Reward Points.

 

12.2 Fraud or abuse concerning the Membership and/or privileges and Benefits may be subject to 

appropriate administrative and/or legal action by the Program Operator.

 

12.3 On the death of a person who is a Member the Membership will automatically terminate.

 

12.4 The Program Operator reserves the right to terminate the Program at any time without 

assigning any reason or giving any prior notice.

 

12.5 All Benefits, offers and rewards will be forfeited on termination of a Membership or on 

termination of the Program. The Program Operator (and its related bodies corporate and Program 

Partners) will have no further liability to any Member on termination of the Member’s membership 

or termination of the Program.

 

12.6 To the extent permitted by law (and including without limiting the application of the Australian 

Consumer Law and the Consumer Guarantees):

 (a) The Program Operator (and its related bodies corporate and Program Partners) is not 

liable to a Member for any indirect or consequential loss or damage of any kind including loss of 

profits and loss of revenue;

 (b) the maximum aggregate liability of the Program Partner (and its related bodies 

corporate and Program Partners) in connection with the Program, whether for breach of this 

Agreement or in tort (including negligence) or otherwise is $10.

 

12.7 Nothing in these Terms and Conditions of Membership shall limit the Program Operator in the 

exercise of any of its legal or equitable rights and remedies.

 

13. Local laws and possible tax liability

 

13.1 The Program and the Member’s entitlements to any Benefits under the Program are subject to 

all laws applicable to the Program Operator and to the Member which restrict, prohibit or limit the 

scope or extent of the Program or any Benefits or privileges.

 

13.2 Rewards under the Program may be subject to tax liability. Any tax liability, including disclosure, 

connected with the receipt or use of the programs is the responsibility of the Member.

 

14. Reserved right to amend the Program

 

14.1 The Program Operator reserves the right to amend or alter the Terms and Conditions of the 

Program at any time. All interpretations of these Membership rules and regulations and conditions 

shall be at the sole discretion of the Program Operator.

 

15. Governing Law and jurisdiction

 

15.1 The Terms and Conditions of Membership of the Program are governed by and will be 

construed in accordance with the laws of New South Wales, Australia irrespective of where the 

application for Membership has been completed by the Member and submitted to the Program 

Operator. In any action or other legal process with respect to any matter or thing in connection with 

these Terms and Conditions or Membership, the Member submits to the non-exclusive jurisdiction 

of the courts in the State of New South Wales.

 

15.2 Nothing in these Terms and Conditions affects any rights a Member may have and which by law 

cannot be excluded, including under the Australian Consumer Law. 

 

15.3 If part or all of any clause in these Terms and Conditions is illegal, invalid or unenforceable then 

it will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, 

but if that is not possible, it will be severed from these Terms and Conditions and the remaining 

provisions of these Terms and Conditions will continue to have full force and effect.

 

16. Privacy Policy

The Program Operator respects your right to privacy and has policies and procedures in place to 

ensure that all personal information collected by the Program Operator is handled sensitively, 

securely and in accordance with regulatory requirements. The Program Operator’s Privacy Policy is 

available at eventcinemas.com.au/terms/privacy. As a Member of the Program, you agree to the 

collection and use by the Program Operator of your personal information in accordance with the 

Program Operator’s Privacy Policy.

 

17. Contact Us

If you have any questions or queries about the Cine Buzz Rewards Program, please contact us using the following email address: cinebuzz@eventcinemas.com.au

 

 

 

Cine Buzz Privacy Policy

The Greater Union Organisation Pty Ltd (the Company) operates the Cine Buzz loyalty program (the Program) as well as the website www.eventcinemas.com.au and the cinemas listed on the website. The Company is committed to ensuring your personal information is protected. The Company understands and appreciates you are concerned about your privacy and about the confidentiality and security of information we may collect about you. It will explain how we manage your personal information.

 

In addition to this Privacy Policy, there may also be specific and additional privacy provisions, which apply to our collection and use of your personal information e.g. information provided when entering a competition, subscribing to a newsletter, or participating in a survey. If there is any inconsistency between this Privacy Policy and those specific and additional provisions, the specific and additional provisions will prevail.

 

 

The information we collect about you

When you apply to become a member of the Program we collect a number of types of personal information about you including your name, email, gender, date of birth, mobile number, address and cinema preferences. Once you become a member of the Program we may collect other personal information about you depending on what services or Program benefits you use. This may include collecting credit card details, payment and transaction details/history and, where you have the option to comment on our services or products, whatever other information you choose to supply to allow us to provide products and services to you.

 

 

How personal information is collected and held

We may collect your personal information in relation to your interactions and transactions with us and as part of providing you with Program benefits. This includes sending you news, information and communications as part of the Program, participating in a promotion, competition, or survey; using your number or associated identifiers such as payment cards; registering for services; using related digital services; purchasing movie tickets on our website or at a cinema. We hold personal information electronically and in hard copy form, both at our own premises and with the assistance of our third party service providers. We implement a range of measures to protect the security of that personal information.

 

 

Cookies

We collect cookie information when you visit our website.  Cookies are pieces of information that a website can transfer to an individual’s computer hard drive for record keeping. The use of cookies is an industry standard and many websites use them. Cookies are useful for facilitating a user’s access to and use of a site. They allow us to track usage patterns and compile data that can help us improve our services to you. Cookie information is used in aggregated form – we do not use it to identify you as an individual. However, if you do not wish any information to be collected through the use of cookies you can change the functions in most web browsers to deny the cookie feature. You can also delete cookies from your hard drive at any time.

 

 

How we use your information and who we may disclose it to

The information that we collect from you is strictly confidential. We do not sell, rent, loan, trade or lease the addresses stored in our database to any unrelated third parties. The Company uses the information you provide to us to communicate with you about the Program, provide Program benefits, and to help you access the services or acquire the goods that the Company provides relating to the Program more easily. We also use personal information to administer, improve our products and services and tailor them to your interests. We may also send you marketing material about products and services we believe are suited to you and your interests. If you do not wish to receive any of this material you may simply choose “unsubscribe” from our mailing list and no further material will be sent to you.

 

The Company engages certain trusted third parties to help us provide, improve and promote our services. We will only disclose your personal information to these third parties to perform tasks on our behalf and in compliance with this Privacy Policy. These third parties may be located in Australia and New Zealand. We take steps to ensure that our service providers are obliged to protect the privacy and security of your personal information and use it only for the purpose for which it is disclosed.

 

In providing us with your personal information, you consent to this disclosure.

The Company will not disclose your personal information for purposes or to parties other than those outlined above without your consent.

 

 

User generated content

If you post reviews or comments on the site, you grant the Company and its affiliates a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments throughout the world in any media. You also grant the Company and its affiliates and sub licensees the right to use the name that you submit with any review or comment, if any, in connection with such review or comment.

 

 

Competitions

From time to time, the Company will conduct competitions as part of the Program. When these competitions are run, you may also be given the choice of being on a mailing list to receive further contact from us. Unless you choose to receive further communications from the Company, the information we collect from your entry in the competition is not used for any purposes other than the competition.

 

 

Links to other websites

The Company’s website provides links to websites outside of the Company’s services. These linked sites are not under our control, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policy and terms and conditions of that website.

 

 

Storage and security of your personal information

Any personal information that we collect about customers, including email addresses, will be kept in the Company’s database. The database will be accessible only by those authorised to perform normal daily tasks such as updating addresses and renewing Program membership. The Company will take all reasonable precautions to protect the personal information it holds from any misuse, loss, unauthorised access, modification or disclosure.

 

The internet is not a secure environment. If you use the internet to send us any personal information, the Company will not be liable for events arising from unauthorised access to your information.

 

 

Access to your information

You have a right to access and correct most of the personal information we hold about you. If you wish to have access to or correct your information, please send us an email or letter at the addresses provided below. If the Company does not allow you to access or correct your personal information we will provide you with the reasons for our decision.

 

 

Accuracy of your information

Once we receive personal information from you, we take all reasonable steps to ensure that all the information we collect, use or disclose us accurate and up to date. If you think that any of your personal information held by us in inaccurate, please send us an email or letter at the addresses provided below and we will take reasonable steps to ensure that it is corrected.

 

You can also update your Program membership details through the member login section on the website.

 

 

Contact us

We take the privacy of your information seriously and it is important that you understand how we manage your personal information. If you have any questions or comments in relation to this Privacy Policy, if you wish to access or correct your personal information, or if you wish to make a complaint about a privacy matter, please contact us by email at privacy@ahl.com.au, or by mail addressed to:

 

Privacy Officer
Amalgamated Holdings Ltd
Level 22, 227 Elizabeth Street
Sydney NSW 2000

 

You should provide us with as much detail as possible about the particular information sought, in order to help us retrieve it. An access fee may be charged.

 

If you wish to make a complaint about a privacy matter, we will examine the complaint and endeavour to respond within 14 days. If you are dissatisfied with our response, you may refer the matter to the Australian Information (Privacy) Commissioner (see www.oaic.gov.au).

 

The Company reserves the right to change this privacy policy at any time. The Company will notify any changes by posting an updated version of the policy on its website.

The Greater Union Organisation Pty Ltd is a subsidiary company of Amalgamated Holdings Ltd which has its own privacy policy which is available at www.ahl.com.au

 

 

 

MET Opera Voucher Terms & Conditions

Vouchers entitle the holder to 6 x individual sessions of The MET Opera at select Event and Birch Carroll & Coyle Cinemas.
The onus is on the holder to use the voucher before the specified expiry date of 16 June 2014.
Valid for use ONLY at Event Cinemas Bondi Junction, Event Cinemas Castle Hill, Event Cinemas Marion, Birch Carroll & Coyle Pacific Fair, Birch Carroll & Coyle Toowoomba Strand & Tower Cinemas Newcastle.
One person per session will be granted admission.
Use your voucher to book online at eventcinemas.com.au. Booking fees apply.
Vouchers do not guarantee entry. Seating is subject to availablity.
Screening dates are subject to change without notice due to unforeseen circumstances. 
Excludes Gold Class.
Standard film classifications apply 
Vouchers are sold with the understanding that they will not be replaced or exchanged and are invalid without an expiry date. No refunds given except those required by law. 
Vouchers cannot be transferred or sold without the prior written permission of the Greater Union Organisation Pty Limited.
No change given.
Barcodes only valid for one use only. Void after use.
Any use of the company name, images or logos must have the prior written consent of the Greater Union Organisationa Pty Limited.
Treat this card like cash.
Valid in Australia only.

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