Terms of Use

General Terms and Conditions Conditions Of Sale

Cinebuzz Club Ts and Cs Cinebuzz Students Ts & Cs Cinebuzz Seniors Ts & Cs Privacy Policy

This Site

The Greater Union Organisation Pty Ltd (ACN 000 024 439) (the Company) operates this Site and these Terms of Use (including the Conditions of Sale ) govern your use of this Site. In these Terms of Use the Cinemas includes Event Cinemas, Greater Union and Birch Carroll & Coyle branded cinemas as well as other cinemas which are operated by the Company or its related bodies corporate and accessible through this Site.

Use of this Site

By accessing this Site, irrespective of the method or platform by which you access and use this Site, you irrevocably agree to be bound by these Terms of Use including the Conditions of Sale.

Children under the age of 16 may not purchase any product or service from this Site and must obtain the permission and assistance of their parent or guardian to do this. You warrant that your use of this Site complies with all applicable laws and these Terms of Use and you unconditionally indemnify the Company for any breach of this. The Company reserves the right to deny access to this Site for any conduct that in its discretion it believes is unlawful or breaches these Terms of Use.

In using this Site, you must not:

Disrupt the operation or security of this Site or any accounts, servers, or networks connected or accessible through this Site;
Use this Site in a way that may harass, annoy or disrupt any third person, including a third person who may receive messages as a result of your use of this Site;
Submit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any material constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise breaches any applicable law;
Submit any material of any kind which infringes the rights of any other person, including material which is an invasion of any privacy rights, which is protected by copyright, trade mark or any other intellectual property right without first obtaining the permission of the owner or relevant right holder;
Submit any material of any kind which contains a virus or other harmful component;
Delete any author attribution, legal notices, or proprietary designations or labels in any material that is submitted;
Modify or delete any content on this Site or add any content to this Site; or
Attempt to gain unauthorised access to any part of this Site.
The Company reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which breach any applicable or relevant law.

Conditions of Sale

If you purchase any product or service through this Site, you agree to be bound by the Company’s Conditions of Sale.

Privacy Policy

The Company respects your right to privacy and has policies and procedures in place to ensure that all personal information collected by the Company is handled sensitively, securely and in accordance with regulatory requirements. The Company’s Privacy Policy is available at www.eventcinemas.com.au/privacy. By using this Site or by purchasing any products or services from this Site, or by submitting any information to this Site, you agree to the collection and use by the Company of your personal information in accordance with the Company’s Privacy Policy.

Member Programs

The Company has a number of member programs and clubs including CINE BUZZ which you may choose to join. By joining any of these member programs or clubs you agree that you have reviewed and are bound by the applicable terms and conditions of each program and club.

Competitions

From time to time, the Company will run competitions on this Site and you agree to review and be bound by the terms and conditions of each competition you enter.

Advertising and Other Links

This Site may contain links to third party controlled websites (Linked Websites) including for advertising which unless expressly stated on those Linked Websites are not controlled by the Company. The Company is not responsible for the content, nor does the Company warrant the accuracy of the content on Linked Websites and you agree that your use of Linked Websites and the content contained is entirely at your own risk. You also agree that the Company is not liable or responsible for any goods or services provided by third parties that operate Linked Websites.

Discount Vouchers and other Promotional Offers

From time to time, discount vouchers and other promotional offers (Offers) may be available on this Site. You acknowledge that these may not be able to be used at all the Cinemas and your use of these Offers is subject to availability of the goods or services offered as well as any other additional conditions attached to the Offers.

Session Times and Details

This Site contains movie session times and details for the Cinemas which are regularly updated and subject to change and may change from time to time. The Company does not guarantee the accuracy of the movie session times and details but will use its reasonable efforts to keep the details accurate.

Cinema Complex Information

This Site may contain Cinema complex information such as Cinema trading hours and availability of parking for individual Cinemas which the Company understands is correct at the time of posting however is subject to change. The Company does not guarantee the accuracy of the Cinema complex information but will use its reasonable efforts to keep the details accurate.

Intellectual Property Rights

As between you and the Company, you agree that all intellectual property rights (including trade marks, logos, brands, graphics, images, text, software, computer programs, film clips, videos and other media) displayed on or relating to this Site are owned by the Company (or its licensors, sponsors, suppliers or related bodies corporate) and other than as expressly permitted by the Company you agree to not copy, edit, reproduce, transmit or modify any of the content contained on this Site. To the extent that you download or stream any content from this Site you may only do so for your personal and non-commercial use. You must not create a hyperlink to this Site unless the Company provides its express permission in writing.

Material You Upload onto Site

For any material you upload onto this Site or submit to the Company through this Site including on forums or participation in competitions or film reviews, you warrant that you are the owner of this material or have obtained all necessary licences to use this material and that your use of this material complies with all applicable laws, for instance the material will not defame or vilify any person. You grant the Company a perpetual, irrevocable and royalty free licence to use this material for the purposes it was provided to the Company and consent to any acts by the Company which would otherwise be an infringement of your moral rights.

Severability

If any part of these Terms of Use is held to be illegal or unenforceable by a court of law, you agree to allow the Company to amend that part to the minimum extent necessary to make that part legal and enforceable. If that is not possible, that part will be severed from the Terms of Use with all other parts remaining in full force and effect.

Security and Anti-Fraud Measures

From time to time the Company may use techniques designed to identify fraudulent activities on this Site. You agree to cooperate with such efforts as the Company in its discretion deem necessary and further agree that if you or any others acting on your behalf are suspected of fraud or any other breach of these Terms of Use, the Company may immediately terminate your right to access and use this Site.

Cookies

The Company uses cookie and other technology to track your use of this Site and to enhance your online experience. You can disable cookies via your browser settings.

Supply of Alcohol

Certain Cinemas are licensed to serve alcoholic beverages. The Company supports the responsible service of alcohol. The Company reserves the right to check the identification of any customer who wishes to purchase alcoholic beverages at the Cinemas.

Limitation of Liability

You acknowledge and agree that unless required by law, and without limiting the Australian Consumer Law or the Consumer Guarantees, this Site and its content is provided “as is” without warranties of any kind, express or implied. You also acknowledge that you use this Site and the material contained on this Site at your own risk and to the extent permitted by law, you agree that the Company (including its related bodies corporate and affiliates), its directors, officers, employees and agents exclude all liability to you or any other person including for any consequential loss or damage including indirect, incidental or special damages, or loss of business or profits, which results from your use or access of this Site and the material contained on it.

Amendment

The Company may amend these Terms of Use including the Conditions of Sale from time to time in its absolute discretion and you agree to be bound by that variation from when it appears on this Site. You understand and agree that if you use the Site after the date on which the Terms of Use have changed, the Company will treat your use as acceptance of the updated Terms of Use.

Governing Law

The Terms of Use are governed by the laws of New South Wales, Australia and you submit to the exclusive jurisdiction of the courts of New South Wales, Australia.

Complaints and Dispute Resolution

If you have a complaint about these Terms of Use including the Conditions of Sale, please contact us at contactus@eventcinemas.com.au

Gold Class Terms and Conditions

Guests must be at least 18 years of age when visiting Gold Class at Greater Union MEGAPLEXES Innaloo and Marion only. Proof of identification may be required. In NSW (GU Bondi Junction, GU Macquarie) and QLD (BCC Chermside, BCC Indooroopilly & BCC Garden City), minors can attend Gold Class when accompanied by a responsible adult. Please contact the cinema for more information.
Reservations are highly recommended as we have exclusive seating for 30 - 40 guests.
No refunds are given for Gold Class tickets or Gift Vouchers once the tickets have been booked or the gift vouchers redeemed.
Only food and beverages (including alcohol) purchased from Greater Union Birch Carroll & Coyle Cinemas can be consumed anywhere in Gold Class.
All food and beverages (including alcohol) purchased in Gold Class must be consumed on the premises.
Our House Policy is on display in Gold Class to assist in explaining our commitment to the responsible service and consumption of alcohol.
Any damage to Gold Class property will be repaired and charged to the guest.
Management reserve the right to refuse entry.

Purchase of Products or Services from this Site

Your purchase of any product or service on this Site forms a legally binding agreement between you and The Greater Union Organisation Pty Ltd (ACN 000 024 439) (the Company) on these Conditions of Sale in addition to the Terms of Use. You also agree to be liable for any breaches of the Conditions of Sale by individuals using products or services purchased by you on this Site. Children under the age of 16 may not purchase any product or service from this Site and must obtain the permission and assistance of their parent or guardian to do this.

Classification

You acknowledge the Company’s right to enforce film classification requirements set by the Australian Classification Board and you will not purchase tickets that you (and any persons on whose behalf you purchase tickets) are not legally entitled to see, for instance if you are under 15 you cannot purchase and use tickets for a film classified M15+. The Company reserves the right to insist that you provide suitable identification depending on a film’s classification.

Cinema Specific Policies

Each Cinema of the Company has specific house polices such as Responsible Service of Alcohol and may have other conditions of entry that apply from time to time. These are made available at each Cinema and you agree to be bound by these. Cameras, audio and video recorders are not permitted inside any Cinema.

Personal Information and Payment System

In addition to the collection of personal information as set out in the Company’s Privacy Policy, you consent to National Australia Bank Limited (ABN 12 004 044 937) (NAB) collecting your personal information to process payments made by you on this Site through its NAB Transact service. NAB is contactable through its website www.nab.com.au and you have a right to request NAB to access any personal information NAB has collected relating to you.

Your payment and credit card details submitted using this Site are fully encrypted through industry standard secure software server technology. The Company recommends that you check the Verisign certificate at the time of any purchase to confirm this measure has been taken. If you suspect that unauthorised use of your credit card has occurred as a result of a purchase from this Site, you should notify your credit card provider immediately in accordance with its reporting rules and procedures.

No Free List

The Company may impose a “no free list” or “no free tickets” restriction (NFL) to certain films and screenings in its discretion. NFL is a restriction imposed for selected films and screenings upon their release. It means that no special complimentary coupons, discounts or offers are valid for use on that specific film or screening until the restriction has been lifted. Generally, the NFL restriction will last only 1-2 weeks after a film’s release, although there are exceptions.

Concessions

Where you purchase concession tickets online, suitable identification must be provided at the Cinema.

Online Fees

The purchasing of products and services may be subject to booking, credit card and other fees. All tickets purchased through this Site will be subject to a booking fee per standard, Vmax or Gold Class ticket booked unless otherwise specified. The Company reserves the right to vary the amount of this booking fee from time to time, as specified in the ticket purchasing process.

Additional Charges

Additional charges may apply for 3D films and for the purchase of 3D glasses and as otherwise notified by the Company.

Times and Session Details

Times and session details in relation to tickets purchased thought this Site are subject to change without notice.

Cinema Complex Information

This Site may contain Cinema complex information such as Cinema trading hours and availability of parking for individual Cinemas which the Company understands is correct at the time of posting however is subject to change. The Company does not guarantee the accuracy of the Cinema complex information but will use its reasonable efforts to keep the details accurate.

Refund and Return Policy

To the extent permitted by law, and without limiting the application of Australian Consumer Law and the Consumer Guarantees, the Company’s liability to you in connection with the purchase or use of any products or services obtained from this Site is limited to either:

(a) replacement of those products or services; or
(b) a refund of the cost of purchase of those products and services.

Refunds or exchanges are not available where you simply change your mind, or where you have mistakenly purchased the wrong ticket or where you do not have a receipt for the products or services.

To the extent permitted by law:

(a) The Company (including its related bodies corporate and affiliates), its directors, officers, employees and agents exclude all liability to you and any other persons who use a product or service you have purchased from this Site including liability for any consequential loss or damage, indirect, incidental, special damages, or loss of business or profits; and
(b) you agree that the Company may retain any booking fees or other incidental costs such as postage incurred in issuing a refund.

This clause does not amend or limit the operation of clause 17 of the Terms of Use, Limitation of Liability (clause 17).

Alcoholic Beverages

Where your purchase from this Site includes a purchase of any alcoholic beverage, you warrant that you are over 18 years of age and legally entitled to purchase this product. If you are purchasing this product on behalf of someone else, the recipient must also be over 18 years of age. You or the product recipient must supply suitable photographic proof of age evidence at the point of supply at the Cinema on request by the Company. If this cannot be presented, the Company is entitled to refuse to supply the alcoholic beverage with no further compensation to you.

GST

GST applies to the purchase of products and services from this Site and will be charged at the time of purchase.

Force Majeure

The Company’s obligations to you will be suspended for the period in which the Company is affected by any event beyond its reasonable control which shall include without limitation an act of God, fire, flood or other extreme weather event, natural disaster, strike, electricity, power or communications failure, shortage or unavailability of products or services or a change in applicable law.

No Re-Sale or Promotional Use

Products or services obtained from this Site (including vouchers) may not be re-sold for commercial or promotional purposes, bundled with other goods and services or used for promotional purposes without the Company’s prior written consent.

Terms of Use

These Conditions of Sale form part of the Terms of Use and clauses in the Terms of Use apply in the Conditions of Sale as the context requires. If there is any contradiction between the Conditions of Sale and the Terms of Use, then the Terms of Use shall take precedence.

Cinebuzz Club Terms and Conditions

1. Introduction:

1.1 These Terms and Conditions are for the Cine Buzz Rewards Program. Your participation in the Program will be governed by these Terms and Conditions. They are intended to protect both Members and the Program Operator. It is a Member’s responsibility to read and understand them. We ask that you read them carefully.

1.2 Use of your Membership Card or Membership Number signifies your acceptance of the current Terms and Conditions of the Program.

1.3 These Terms and Conditions are effective as at 4 June 2012. These Terms and Conditions, including any Benefits of the Program, may be amended from time to time by the Program Operator at its sole discretion. Members should refer to cinebuzz.com.au for the current Terms and Conditions.

1.4 Every Member is subject to these Terms and Conditions.

2. Definitions

In these Terms and Conditions, the following words and expressions shall have the meanings as defined below unless the context otherwise requires:

“Benefits” means benefits offered under the Program to Members.

'Card' means a card issued by the Program Operator to identify the Member as a participant of the Program and to enable a Member to utilise the benefits and privileges of the Program.

“Cine Buzz Rewards” means the cinema loyalty program operated by the Program Operator.

'Free Movie Ticket' provides for the Member to receive a complimentary movie ticket at no cost, subject to availability, at a Participating Cinema.

'Gold Class Session' means any session screened in a Gold Class auditorium at a Participating Cinema, where Gold Class pricing applies.

'Cinemas' means cinemas operated by The Greater Union Organisation Pty Ltd or its related bodies corporate in Australia including cinemas branded Event Cinemas, Greater Union or Birch Carroll & Coyle.

'Member' means a person who has been admitted by the Program Operator as a participant in the Program and is being recognised by the Program Operator as a participant for the time being.

'Membership' means membership of the Program by a Member.

“Membership Number” means the number shown on the Member’s Membership Card or when the Member logs onto their home page online.

'Participating Cinema' means the Cinemas designated by the Program Operator from time to time as 'Participating Cinemas' for the purpose of the Program. For a list of current Participating Cinemas please see cinebuzz.com.au

'Program' means the Cine Buzz Rewards Program.

“Program Operator” means The Greater Union Organisation Pty Ltd.

'Program Partner' means an entity with which Program Operator has entered into an agreement to provide goods and/or services to Program Members.

“Reward Points” means points earned as part of the Program that can be redeemed for a Free Movie Ticket. For the sake of clarity it is noted that Reward Points are totally different to Status Credits that can be earned in the Program. Rewards Points are not relevant to tier status assessment in the Program.

“Seniors Club Online” means the Seniors Club Online loyalty program. For details please see seniorsclubonline.com.au

'Standard Session' means any session excluding Gold Class, Vmax, Silverscreen, Movie Marathons, 3D sessions or any other screening or program determined by the Program Operator to be a special event.

“Status Credits” means the credits earned by a Member that counts towards their tier status assessment. For the sake of clarity it is noted that Status Credits are totally different to Reward Points. Status Credits cannot be redeemed for a Free Movie Ticket.

“Students” means a Member who has been approved by the Program Operator as a Student Member of the Program for the time being.

'Terms and Conditions' means these terms and conditions of the Program and any changes to these terms and conditions as may be made by the Program Operator from time to time, at its sole discretion.

“VIP Member” means a Member who qualifies to the VIP Cine Buzz Rewards tier of Membership at that particular time.

“Vmax session” means any session screened in a Vmax auditorium at a Participating Cinema, where Vmax pricing applies.

“3D” session, means any session at a Participating Cinema advertised as a 3D session

3. Membership cost

Membership of the Program is free of charge.

4. Types of Membership

There are two types of Membership available that you may be eligible for:

Cine Buzz Rewards Member; or
Cine Buzz Rewards VIP Member.

Students who have a Cine Buzz or Cine Buzz VIP Membership may be entitled to additional Benefits under the Program. For details please see Cinebuzz.com.au.

5. Membership

5.1: General Criteria

A person can hold a Membership if that person meets each of the following criteria:

(a) The Program Operator has approved the person’s Membership application at its sole discretion;

(b) The person must be a resident of Australia;

o For any person of the age of 13 or 14, that person must have had parental consent provided at the time of their application;

(d) Membership can only be held by an individual. Membership is not open to families, groups, companies, trusts, partnerships, other entities, government departments or agencies. Individual employees of a corporation or other entity can be enrolled as individual members;

(e) The person must provide and maintain details of a valid email address for their Membership at the time of joining and for their period of Membership

o Members of the one household may share the same email address.

Members of the Seniors Club Online program may also be members of the Cine Buzz Program and, if so, receive the Benefits of both programs simultaneously.

5.2 Criteria for different tiers of Membership:

5.2.1: All Members will fall into one of two tiers within the Program:

· Cine Buzz Rewards Tier: At time of joining all Members initially enter the Program as a Cine Buzz Rewards Member. They will retain that level of Membership until either, (i) they qualify for a higher Membership tier, (ii) they terminate their Membership, or (iii) the Program Operators terminate their Membership.

· Cine Buzz Rewards VIP Tier: To become a Cine Buzz Rewards VIP Member, an individual must earn a certain number of Status Credits in a rolling 12 month period as specified by the Program Operator. Once a Member becomes a Cine Buzz Rewards VIP Member they will retain that status for 12 months from the end of the month they qualify. At the end of the 12 months their tier status will be re-assessed. To maintain the status of a Cine Buzz Rewards VIP Member they must continue to earn a certain number of Status Credits in the subsequent rolling 12 months as specified by the Program Operator. Please see cinebuzz.com.au for details regarding the number of Status Credits to either attain or retain Cine Buzz Rewards VIP Membership status.

5.2.2: Earning Status Credits for tier assessment

Members will earn Status Credits for a maximum of one paid ticket per session where the purchased ticket is used by the Member.
Members will earn Status Credits according to the type of session they purchase a ticket for, with different Status Credits earned for each of a Standard Session, a Vmax Session and a Gold Class Session. Please see cinebuzz.com.au for details regarding the number of Status Credits currently earned by session type.
Status Credits are not earned on a Free Movie Ticket.
Status Credits are earned by the individual Member and cannot be transferred or pooled with other Members.
Status Credits expire at the end of the month on the 1 year anniversary of the month they were earned.

6. Membership Card

6.1 The Program has its own distinctive Membership Cards. There are separate distinctive Membership cards for:

Cine Buzz Rewards Members; and
Cine Buzz Rewards VIP Members.

6.2 VIP Membership Cards have an expiry date on them and after that expiry date, the card will not be valid. If, after the expiry date on the VIP Membership Card the Member still meets the criteria to retain their VIP tier status, the Program Operator will provide the Member with a new VIP Membership Card. If the Member does not meet the criteria to be retained at the VIP Membership tier, the Member will be issued with a new base tier Membership Card.

6.3 If a base tier Cine Buzz Rewards Member meets the criteria at any time to move to VIP Membership tier status, the Member will be issued with a new VIP Membership Card for which they now qualify.

6.4 The Member’s existing balance of Reward Points is retained if and when a Member changes status from any one tier to another.

6.5 Members should keep their Card secure.

6.6 The Card is not transferable and must not be given to other individuals to secure benefits from the Program.

6.7 The Membership Card should be presented at the point of sale when making any purchase.

6.8 If a Membership Card is lost or stolen the Member must immediately advise the Program Operator. In the first instance the Program Operator will replace the Membership Card. Thereafter the Member may be charged a replacement fee of $10 at the Program Operator’s discretion.

6.9 The Program Operator shall be entitled to assume that any person that purports to be a Member and provides (whether in person or through any electronic, telecommunications or other media) the Membership Card or Membership Number to the Program Operator is in fact the Member. The Program Operator shall be entitled to reveal to any such person any and all information relating to their Membership and Membership bookings, and treat and act on any request of such a person with respect to any other matter regarding the Program without taking any further steps to verify the identity of the person.

7. Period of Membership

The Period of Membership of the Program is from the date of enrolment until terminated by either the Member or the Program Operator.

8. Activation of Membership and use of Membership Card

8.1 Members who join the Program online will be allocated, while enrolling online, a temporary online version of a Membership Card and associated details. From that point, their Membership is active and may be used, including the ability to both earn and redeem Reward Points. Members who have joined online will normally be mailed a permanent Membership Card and related material within 10 days of online enrolment.

8.2 Members who join the Program in cinema will be provided a permanent Membership Card with a Membership Number at that time. The Member can earn Reward Points from that time. However, for the Member to complete enrollment and fully activate their Membership, they must go online at cinebuzz.com.au and provide details to complete their enrollment. Once that process is completed, Reward Points can be redeemed as set out in these Terms and Conditions.

8.3 The Member should provide their Membership Number when purchasing tickets or concession items.

9. Program Benefits

9.1 No Guarantee

The Program Operator does not guarantee or warrant that any or all of the Benefits or privileges of the Program will be available at all times. The Program Operator reserves the right to change, modify, limit or cancel any of the Program Benefits at any time. This includes increasing or decreasing any requirements for a reward, changing the value of rewards or limiting the availability of rewards. This also includes changing the list of Participating Cinemas.

9.2 Earning Reward Points

Members will earn Reward Points on one paid ticket per session. A ticket purchased by a Member must be used by that Member.

The number of Reward Points earned will vary depending on the session type the Member has purchased, and the Member’s tier of Membership. Please see cinebuzz.com.au for details of the number of Rewards Points that will be earned by session type and according to a Member’s Membership tier status.

The Program Operator may offer bonus points for any particular movie, session, cinema or any combination thereof.

A Member can only earn a maximum of 1400 Reward Points on any calendar day.

Points earned through purchasing tickets may not be credited to the Member’s account until up to 24 hours after the session in which they were earned.

Points cannot be transferred to another Member and cannot be redeemed for cash.

9.3 Redeeming Reward Points

Members can redeem Reward Points for Free Movie Tickets. The number of Reward Points needed will vary depending on the session type. Please see cinebuzz.com.au for details of the number of Rewards Points that are required to redeem a Free Movie Ticket by session type.

The Program Operator may, at its sole discretion from time to time, offer a reduced points redemption requirement for any particular movie, session, cinema or any combination thereof.

Reward Points will be removed from the Member’s account at the time of booking or redemption but may not appear as removed until up to 24 hours after the session in which they were redeemed..

Free Movie Tickets for redemption may not be available for all sessions. Where Free Movie Tickets are available for redemption, the number available for redemption in each session is limited and once these have been used others will not be made available for redemption.

Members may be able to redeem Reward Points for items other than Free Movie Tickets at certain times as specified by the Program Operator.

Reward Point’s redemption of Free Movie Tickets must be booked online at cinebuzz.com.au.

9.4 Reward Points expiry

Reward Points remain valid and can be used for a period of up to 24 months after the date they were earned. Reward Points earned more than 24 months previously will automatically expire.

9.5 Flash Promotions and offers

Members who have their Membership Card scanned or buy tickets online may go into the draw to ad-hoc competitions or receive ad-hoc discounts, offers and rewards. Members are subject to the terms & conditions of such offers.

9.6 Screenings

Members may be eligible to attend special screenings only available to Program Members, or available to Members at a reduced price. Members must have their Membership Card scanned as proof of Membership. Membership does not guarantee entry to these screenings and are only available while tickets last.

9.7 Program Partners

The Program may include Benefits to Members from time to time that are offered by third party Program Partners. These offers are accepted by the Program Operator in good faith as to the appropriateness of the offer for Members and the ability of the Program Partner to deliver in accordance with any offer they make. The Program Operator accepts no responsibility or liability whatsoever with regard to any offers or Benefits provided to Members by Program Partners or any matter or dispute that may arise between the Member and a Program Partner in relation to any offer or Benefit that a third party has made through the Program.

9.8 Additional Seniors Club Online Member Benefits

Each Seniors Club Online Member may receive additional Member Benefits when attending Participating Cinemas. This may include special Seniors Club Online Member pricing to certain sessions. Please see seniorsclubonline.com.au for details.

9.9 Additional Student Cine Buzz Rewards Member Benefits

Each Student Cine Buzz Rewards Member may receive additional Member Benefits when attending Participating Cinemas. This may include special pricing to certain sessions. Please see cinebuzz.com.au for details.

9.10 Additional VIP Member Benefits

Cine Buzz Rewards VIP Members may receive the following additional benefits:

Twenty five percent bonus points earning: VIP Members will receive a 25% bonus Rewards Points earning on every ticket purchased at Participating Cinemas.
VIP access to special events: VIP Members may receive preferred and sometimes exclusive access to certain events organised by the Program Operator.
Free Popcorn refill: VIP Members may receive a complimentary Popcorn refill after their initial Popcorn purchase on each visit.
Double competition entries: Each time a VIP Member enters a Cine Buzz competition, they will automatically get two entries.

10. Required methods of cinema bookings to receive Program Benefits

10.1 In order to ensure that Member bookings can be tracked to deliver Program Benefits, Members must make paid ticket bookings either online at the website of the Participating Cinema including their Membership number in the booking, or at the Cinema where they must present their Membership Card to the cashier at the beginning of the transaction.

10.2 Reward Point’s redemption of Free Movie Tickets must be booked online at cinebuzz.com.au. Members must enter their Membership number and follow the prompts associated with online redemption bookings.

11. Termination and Liability

11.1 If in the Program Operator’s reasonable opinion, a Member is using their Membership in an abusive or fraudulent way, has failed to comply with these Terms and Conditions, has committed an unlawful act or causes wilful damage to the Program Operator’s property, the Program Operator has the right to:
(a)       immediately terminate their Membership;
(b)       suspend their Membership temporarily until further notice;
(c)        reverse or cancel any Reward Points and or other Program Benefits that a Member has accrued; and/or
(d)       refuse to honour the redemption of any Reward Points.

11.2 Fraud or abuse concerning the Membership and/or privileges and Benefits may be subject to appropriate administrative and/or legal action by the Program Operator.

11.3 On the death of a person who is a Member the Membership will automatically terminate.

11.4 The Program Operator reserves the right to terminate the Program at any time without assigning any reason or giving any prior notice.

11.5 All Benefits, offers and rewards will be forfeited on termination of a Membership or on termination of the Program. The Program Operator (and its related bodies corporate and Program Partners) will have no further liability to any Member on termination of the Member’s membership or termination of the Program.

11.6 To the extent permitted by law (and including without limiting the application of the Australian Consumer Law and the Consumer Guarantees):

(a) The Program Operator (and its related bodies corporate and Program Partners) is not liable to a Member for any indirect or consequential loss or damage of any kind including loss of profits and loss of revenue;

(b) the maximum aggregate liability of the Program Partner (and its related bodies corporate and Program Partners) in connection with the Program, whether for breach of this Agreement or in tort (including negligence) or otherwise is $10.

11.7 Nothing in these Terms and Conditions of Membership shall limit the Program Operator in the exercise of any of its legal or equitable rights and remedies.

12. Local laws and possible tax liability

12.1 The Program and the Member’s entitlements to any Benefits under the Program are subject to all laws applicable to the Program Operator and to the Member which restrict, prohibit or limit the scope or extent of the Program or any Benefits or privileges.

12.2 Rewards under the Program may be subject to tax liability. Any tax liability, including disclosure, connected with the receipt or use of the programs is the responsibility of the Member.

13. Reserved right to amend the Program

13.1 The Program Operator reserves the right to amend or alter the Terms and Conditions of the Program at any time. All interpretations of these Membership rules and regulations and conditions shall be at the sole discretion of the Program Operator.

14. Governing Law and jurisdiction

14.1 The Terms and Conditions of Membership of the Program are governed by and will be construed in accordance with the laws of New South Wales, Australia irrespective of where the application for Membership has been completed by the Member and submitted to the Program Operator. In any action or other legal process with respect to any matter or thing in connection with these Terms and Conditions or Membership, the Member submits to the non-exclusive jurisdiction of the courts in the State of New South Wales.

14.2 Nothing in these Terms and Conditions affects any rights a Member may have and which by law cannot be excluded, including under the Australian Consumer Law.

14.3 If part or all of any clause in these Terms and Conditions is illegal, invalid or unenforceable then it will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible, it will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

15. Privacy Policy

The Program Operator respects your right to privacy and has policies and procedures in place to ensure that all personal information collected by the Program Operator is handled sensitively, securely and in accordance with regulatory requirements. The Program Operator’s Privacy Policy is available at eventcinemas.com.au/Privacy. As a Member of the Program, you agree to the collection and use by the Program Operator of your personal information in accordance with the Program Operator’s Privacy Policy.

16. Contact Us

If you have any questions or queries about the Cinebuzz Rewards Program, please contact us using the following email address: cinebuzz@eventcinemas.com.au

Cinebuzz Students Terms and Conditions